Frequently Asked Questions

Driver

Can other drivers in my team see my data?

No – drivers can only see their own data.

Can I be a part of multiple teams?

Yes – Pitbox does not limit either the amount of teams you can join or create.

What happens to my track maps and master track map data if I leave a team?

You will keep a copy of all of your data, so even if you leave a team you will still have access to your data. All master track maps are your own, and your previous team(s) will not retain a copy.

Can I share my master track map with another driver?

This is not currently available but is in the pipeline. You can expect this feature to be available within the first half of 2020.

Can I share my session feedback notes with my team mate?

No – currently your session feedback notes can only be shared with the engineers in your team.

Can I filter my session feedback notes based on the category I am racing in?

We would advise you set up two different teams within pitbox for these two different categories. This allows you to have a different master track map for each, and are viewing like for like data.

What if I cannot find a race track in pitbox.io that I need?

Please visit our Track Request page and provide the track name and an map outline (if possible), and we will get the track into pitbox.io for you.

Engineer

When will car setups be available on pitbox.io?

This is our next planned module, and will be released later in 2020.

Can I be a part of multiple teams?

Yes – Pitbox does not limit either the amount of teams you can join or create.

Can I reassign a car to another engineer?

Currently, all engineers have access to all drivers data within that team. This means there is no need to assign a car or driver to a particular engineer.

How can I compare my current drivers with previous drivers at the same track?

When reviewing the data, click on the historical button in the lower left corner. From there you can search for the relevant event and session, and add it into the current view.

What if I cannot find a race track in pitbox.io that I need?

Please visit our Track Request page and provide the track name and an map outline (if possible), and we will get the track into pitbox.io for you.

Team Owner

How is my data secure?

All of your data is encrypted and stored within Amazon Web Services cloud infrastructure – the same technology many banks use.

Will other teams be able to see my data?

No – only users within your team can see your data. Engineers have access to all the teams data while they are a part of the team. Drivers only ever have access to their data.

What happens to my data if I leave Pitbox?

Your data will be archived. If you re-join Pitbox at a later date then your data will be un-archived and there as if you never left.

Can other drivers in my team see my data?

No – drivers can only see their own data.

Can I share my data?

No – your data only stays within your team, and cannot be shared externally.

What if I need new tracks added to the Pitbox database?

Please email support@pitbox.io with the track name, country, and outline and we will have it added for you!

What happens when I remove a user from my team?

When removed, an Engineer will lose all access to your teams data, but keep any master track maps they have created. If a driver is removed, they will keep a copy of their data, as will the team.

Get started in minutes with pitbox.io how-to videos

Learn how to sign up to pitbox.io and create your first team

Learn how to invite team members to your team

Learn how to create a Master Track Map as you prepare for your first event

Learn how to share your Master Track Map with other members of your team

Learn how to give feedback on your cars handling performance to your engineer

Learn how to review your drivers feedback

Learn how to quickly navigate to all the event data you require

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